Responsible Gaming

Introduction

At MC38 Association, we are committed to promoting responsible gaming practices. Live dealer casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems.

If you choose to play, please do so within your means and set limits on both time and money spent. Remember: the house always has an edge, and you should only gamble with money you can afford to lose.

Age Verification

You must be 18 years of age or older to participate in live dealer casino gaming in Australia. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before engaging in any gambling activities.

By accessing our site, you confirm that you are of legal gambling age in your location.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:

• Chasing losses by gambling more to recover money lost
• Gambling with money needed for essential expenses (bills, rent, food)
• Hiding gambling activity or lying about the amount of time or money spent
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with increasing amounts to achieve the same excitement
• Neglecting family, work, or other responsibilities due to gambling
• Borrowing money to fund gambling activities
• Continued gambling despite financial, social, or emotional consequences
• Failed attempts to reduce or stop gambling
• Using gambling as an escape from problems or stress

If you experience any of these signs, please reach out for support immediately.

Self-Help Tools

Most reputable online casinos offer built-in tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Restrict the total amount you're willing to lose during a session or over time
• Reality Checks: Enable pop-up reminders during play to track time and spending
• Session Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from an operator's platform
• Account Closure: Permanently close your account if you need a complete break from gambling

Make use of these features—they're designed to protect you and keep your gaming experience safe and enjoyable.

Support Organizations

If you or someone you know needs help with problem gambling, please contact one of these organisations:

Australia

• Gambling Help Online — Free, confidential counselling and support for problem gambling
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call within Australia)

United Kingdom

• GamCare — Free support for problem gambling
  www.gamcare.org.uk
• GamStop — National self-exclusion scheme for online gambling
  www.gamstop.co.uk

Canada

• Responsible Gambling Council — Information and resources for responsible gambling
  www.responsiblegambling.org

United States

• National Council on Problem Gambling — Helpline and treatment referral
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
  www.bzga.de

If You Need Help

If gambling is causing problems in your life, reach out for help today. There is no shame in seeking support—help is available, and recovery is possible.

Contact Gambling Help Online (Australia) at 1800 858 858 or visit www.gamblinghelponline.org.au for free, confidential assistance.

You can also speak with a mental health professional, trusted friend, or family member about your concerns.